General
How to create a Sub Account
Creating a Sub Account Log in to the WinSMS Client Zone here: www.winsms.co.za/client-login/ and log in with your WinSMS username and password. (If you have forgotten your WinSMS credentials then please use the password recovery page) Once logged in, ...
Symbols that use 2 characters
The following symbols count as 2 characters in the WinSMS desktop application, Mobi and ALL APIs: | (pipe) ^ { } [ ] ~ \ For a full breakdown on SMS parts and how they are charged, please click here. Have you registered your own WinSMS account yet? ...
SMS part breakdown
The length of a standard SMS is 160 characters. WinSMS supports long SMS messages of up to 918 characters (taking into account the symbols that count as 2 characters. For more information on symbols that count as 2 characters, click here.). This is ...
How to manually add and remove numbers to the WinSMS opt-out system
WinSMS Opt-out System - Manually add and remove numbers You will be able to remove the numbers you have manually added. You will NOT be able to remove numbers that have not been added by you, the WinSMS support staff will have to do this for you. To ...
Web push notifications
You can now enable web push notifications in the WinSMS Client Zone. If you enable this option, notifications of replies, new features, special offers, low and daily credit balance will appear on the desktop of your PC. How to enable Web Push ...
How to use a discount voucher
WinSMS discount vouchers To use a discount voucher you need to enter the voucher code in the buy credits procedure in the WinSMS Client Zone. Terms and conditions apply and will be supplied to you on the issue of a discount voucher code. Orders ...
How to update your WinSMS profile
It is important to keep your WinSMS contact information and profile settings up to date. My Profile - Updating contact details and preferences You can update your WinSMS details in the WinSMS Client Zone. Click here to go to the WinSMS Client Zone ...
Trial account restrictions
When you activate your new WinSMS account, you are granted a Trial Account. The Trial Account comes with free credits, as well as certain restrictions. These restrictions can be removed by upgrading to a Paid Account. Upgrading to a Paid Account is ...
When will my order be processed?
Credits are only processed once your payment reflects in our bank account. We have bank accounts with FNB, ABSA, Standard and Nedbank, so if you pay by EFT choose the same bank if you can to ensure that your payment reflects as soon as ...
How do I purchase more credits?
To top-up your credit balance by logging into the WinSMS Client Zone here and click on "Buy Credits" where you will be able to print out an invoice for EFT and direct deposits, or immediately buy credits using a credit or debit card. Please use your ...
New Send SMS options
The WinSMS client zone Send SMS functionality has been removed. We have better systems in place that can be used to send a single message or to send bulk messages. These systems are based on better technology, therefore they are easier to use, more ...
How to reset your password
If you have forgotten your username or password then you will need to run through the forgotten password procedure. If you know what your password is and want to change it then please click here for instructions on how to update your WinSMS profile. ...
E-mail subscriptions
You can now choose if you want to receive weekly credit balance or marketing (Specials, discounts, and new features) e-mails. How to configure your e-mail subscription preferences To configure your e-mail subscriptions, log in to the Client Zone here ...
Cyber Monday
When And What Is Cyber Monday? Cyber Monday falls on the first Monday after the United States celebrates Thanksgiving. Cyber Monday is similar to Black Friday but it was created for online (e-commerce) stores. The term "Cyber Monday" was created by ...
Hoe om u speltoetser te verander na Afrikaans
Die volgende speltoets opsies is beskibaar wanneer gebruik gemaak word van die WinSMS rekenaar sagteware: Geen speltoets, UK Engelse speltoets of 'n Afrikaaanse speltoets. In hierdie wenk gaan ons u wys hoe om die speltoetser op te stel vir die ...
Black Friday
When and what is Black Friday? Black Friday is a shopping bonanza that takes place on the day after the United States celebrates Thanksgiving. Black Friday falls on the fourth Friday of November. This was regarded as the start of the Christmas ...
Auto-topup using a credit/debit card
A Main or Sub account can use a valid credit/debit card in order to use the WinSMS Automatic top-up (Auto-topup) system, where you can set a low credit balance threshold, that once that threshold is reached, your credits will automatically be topped ...
The auto-topup system
WinSMS has an Automatic top-up (Auto-topup) system where you can set a low credit balance threshold, that once that threshold is reached, your credits will automatically be topped up. How to make use of the Auto-topup system In order to use the ...
Can I use more than 160 characters in one message?
Concatenated SMS Yes, you can send messages up to 918 characters long. Click here for more information. Have you registered your own WinSMS account? Sign up for FREE here.
Can I send SMS to international numbers?
Yes you can, click here to view a list of countries that you can send to. The list also shows how many credits it will cost to send a 160 character message to a cell number in that country.
Can I schedule messages to be sent at a later time?
Schedule SMS messages And can I cancel scheduled messages without losing those credits? SMS messages can be sent to the SMS gateway with a scheduled date and time, they will remain on the gateway until such time and then they will be sent. To delete ...
Sub account auto-topup using the main accounts credits
A Sub Account can use the Main accounts credits in order to use the WinSMS Automatic top-up (Auto-topup) system, where you can set a low credit balance threshold, that once that threshold is reached, credits will automatically be transferred from the ...
Where do I edit my reply settings for my WinSMS account?
By default, you will receive your replies sent to the e-mail address that you have registered your WinSMS account with, as well as the inbox of the desktop and online (WinSMS Mobi) applications. These replies will not cost you any credits, as they ...
Can I receive replies to the SMS messages I send using WinSMS?
With WinSMS, you have a powerful 2-way communication channel between you and your contact list. This allows you to receive replies to your SMS messages in real time. How does having a 2-way communication channel help you? If you are running a ...