When will my order be processed?
Credits are only processed once your payment reflects in our bank account. We have bank accounts with FNB, ABSA, Standard and Nedbank, so if you pay by EFT choose the same bank if you can to ensure that your payment reflects as soon as possible. Credits are processed Monday to Friday during office hours which are Monday to Friday from 08:00 to 17:00. Payments made on weekends or public holidays will be processed on the next working day. Orders older than 14 days will be automatically cancelled. If you need to buy credits after hours or on weekends please use the credit/debit card payment option.
Related Articles
Auto-topup using a credit/debit card
A Main or Sub account can use a valid credit/debit card in order to use the WinSMS Automatic top-up (Auto-topup) system, where you can set a low credit balance threshold, that once that threshold is reached, your credits will automatically be topped ...
How to use a discount voucher
WinSMS discount vouchers To use a discount voucher you need to enter the voucher code in the buy credits procedure in the WinSMS Client Zone. Terms and conditions apply and will be supplied to you on the issue of a discount voucher code. Orders ...
Sub account auto-topup using the main accounts credits
A Sub Account can use the Main accounts credits in order to use the WinSMS Automatic top-up (Auto-topup) system, where you can set a low credit balance threshold, that once that threshold is reached, credits will automatically be transferred from the ...
How to update your WinSMS profile
It is important to keep your WinSMS contact information and profile settings up to date. My Profile - Updating contact details and preferences You can update your WinSMS details in the WinSMS Client Zone. Click here to go to the WinSMS Client Zone ...
The auto-topup system
WinSMS has an Automatic top-up (Auto-topup) system where you can set a low credit balance threshold, that once that threshold is reached, your credits will automatically be topped up. How to make use of the Auto-topup system In order to use the ...